• Medientyp: E-Book; Video
  • Titel: Churn analysis : Identifying churned customers
  • Beteiligte: Gold, Carl [Präsentator]
  • Körperschaft: Manning (Firm),
  • Erschienen: [Place of publication not identified]: Manning Publications, [2022]
  • Erschienen in: Fighting churn
  • Ausgabe: [First edition].
  • Umfang: 1 online resource (1 video file (34 min.)); sound, color
  • Sprache: Englisch
  • Schlagwörter: Quantitative research Marketing ; Customer relations Management Data processing ; Instructional films ; Nonfiction films ; Internet videos ; Films de formation ; Films autres que de fiction ; Vidéos sur Internet ; Webcast
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  • Beschreibung: In this video, Carl Gold goes through the milestone number 1: Identifying Churned Customers, which is a part of his liveProject: Fighting Churn with Manning's liveBook Data. The objective of this milestone is: - Your boss at Manning has assigned you the following task: Figure out how often customers repeatedly buy books in different calendar quarters (3-month periods). Repeat-purchase customers are considered to be "retained," and customers who do not make a repeat purchase are considered to have churned. (A repeat-purchase customer is one who, having bought a book in one 3-month period, buys another book in the following 3-month period.) - Your boss has further specified that you should save the list of the customers who did and did not make repeat purchases in the database.