Anmerkungen:
In: Industrial Relations, Vol. 42, pp. 712-735, October 2003
Beschreibung:
This study examines the impact on grievance rates of variation in the structure of nonunion dispute resolution procedures and in systems of work organization. Nonunion dispute resolution procedures that feature nonmanagerial decision makers had higher grievance rates than nonunion procedures with managerial decision makers. Grievance rates also were lower in workplaces that had adopted self-managed teams