• Medientyp: E-Book
  • Titel: Influence of Information Technology, Quality of Service, Trust, Price, Customer Satisfaction on E-Commerce
  • Beteiligte: Muhammad, Farhan [VerfasserIn]; Permana, Herdiansyah [VerfasserIn]
  • Erschienen: [S.l.]: SSRN, 2019
  • Umfang: 1 Online-Ressource (16 p)
  • Sprache: Englisch
  • DOI: 10.2139/ssrn.3311332
  • Identifikator:
  • Entstehung:
  • Anmerkungen: Nach Informationen von SSRN wurde die ursprüngliche Fassung des Dokuments January 7, 2019 erstellt
  • Beschreibung: This Research Is Made To Know And Analyze The Factors That Affect E-Commerce In The Form Of Information Technology, Service Quality, Trust, Price, Customer Satisfaction. The technique used in sampling in this study was Smart PLS, with a sample of 202 respondents. Data collection using questionnaires using Smart Partial Least Square, with Smart PLS 3.0 software.The results and implications of this research are terroristically that this study supports previous research which states that previous research has been carried out by Akbar, Ario, Arzhaq and Djatmiko, Tjahjono. (2016) with the title of the influence of E-Service Quality on E-Customer Satisfaction and E-Customer Loyalty on Lazada.co.id where the results of these studies indicate that customer satisfaction has a positive effect on increasing E-Commerce. In this study found results that are influential but not significant for E-Commerce variables, namely, variable Price and Trust
  • Zugangsstatus: Freier Zugang