Beschreibung:
<jats:p>From the arguably poor platforms described by the Egan, Latham, and Royal Academy of Engineering reports on the construction sector, there is now evidence that the supply chain revolution experienced over the last decade in the electronics products and automotive sectors is impacting on housebuilding in the UK. This case study describes how a first‐tier supplier has applied “best practice” to design and implement a BPR programme. In total span the resulting change covers a baseline of traditional operations to the present status of agile response. Essentially the BPR programme has been conceived around the need for streamlined material flow through internal processes and both supplier and customer interfaces. The paper highlights the BPR stages necessary for enabling change, which is audited in terms of assessment of improved material flow. Finally, the “bottom‐line” impact of the BPR programme is documented, and demonstrates that substantial benefits have accrued.</jats:p>