Beschreibung:
<jats:p>The global shortage of <jats:styled-content style="fixed-case">IT</jats:styled-content> professionals has been identified as one of the most serious threats against the continued growth of offshore <jats:styled-content style="fixed-case">IT</jats:styled-content> service providers (<jats:styled-content style="fixed-case">OSPs</jats:styled-content>). As a result, talent management has become a key competitive strategy for <jats:styled-content style="fixed-case">OSPs</jats:styled-content>. However, how talent management contributes towards the performance of <jats:styled-content style="fixed-case">OSPs</jats:styled-content> remains poorly understood in relation to its interaction with knowledge. To examine this issue, we draw on a sample of 68 <jats:styled-content style="fixed-case">OSPs</jats:styled-content> in <jats:styled-content style="fixed-case">I</jats:styled-content>ndia to test the effects of talent management and external knowledge on performance. The results confirm that both external knowledge and talent management are positively related to firm performance and that the latter has strong mediating effects on the relationship between external knowledge and firm performance. The results suggest that <jats:styled-content style="fixed-case">OSPs</jats:styled-content> should consider talent management as a mechanism through which knowledge resources can be exploited to enhance firm performance. The managerial implications and limitations of the findings are also discussed.</jats:p>