Media type: Book Title: Service management : operations, strategy, information technology Contributor: Fitzsimmons, James A. [VerfasserIn]; Fitzsimmons, Mona J. [VerfasserIn] imprint: Boston; Burr Ridge, IL; Dubuque, IA; Madison, WI; New York; San Francisco; St. Louis; Bangkok; Bogotá; Caracas; Kuala Lumpur; Lisbon; London; Madrid; Mexico City; Milan; Montreal; New Delhi; Santiago; Seoul; Singapore; Sydney; Taipei; Toronto: McGraw-Hill, 2011 Published in: The McGraw-Hill/Irwin series operations and decision sciences Issue: Seventh Edition, International Edition Extent: xviii, 541 Seiten; Illustrationen, Diagramme, Karten Language: English ISBN: 0071289275; 9780071289276 RVK notation: QQ 250 : Dienstleistungsbetrieb / Management QQ 900 : Allgemeines und Gesamtdarstellungen, Lehrbücher Keywords: Dienstleistungsbetrieb > Management Dienstleistung > Management Origination: Footnote: Literaturangaben
Departmental Library DrePunct – open access area Shelf-mark: QQ 900 F562(7) Item ID: 32989069 Status: Loanable