Media type: Book Title: Winning the service game Contributor: Schneider, Benjamin [Author]; Bowen, David Earl [Author] imprint: Boston, Mass.: Harvard Business School Press, 1995 Extent: XI, 295 S; graph. Darst; 25 cm Language: English ISBN: 0875845703 RVK notation: QP 620 : Allgemeines Keywords: Dienstleistung > Marketing Dienstleistung Origination: Footnote: Literaturverz. S. 261 - 283
Departmental Library DrePunct – open access area Shelf-mark: QP 620 S358 Item ID: 10336574 Status: Loanable