Media type: E-Article Title: Key concepts in artificial intelligence and technologies 4.0 in services Contributor: Belk, Russell W. [VerfasserIn]; Belanche, Daniel [VerfasserIn]; Flavián Blanco, Carlos [VerfasserIn] imprint: 2023 Published in: Service business ; 17(2023), 1 vom: März, Seite 1-9 Language: English DOI: 10.1007/s11628-023-00528-w ISSN: 1862-8508 Identifier: Keywords: Artificial intelligence ; Technologies 4.0 ; Aufsatz in Zeitschrift Origination: Footnote: Access State: Open Access