Media type: E-Article Title: Enhancing trust in online grocery shopping through generative AI chatbots Contributor: Chakraborty, Debarun [VerfasserIn]; Kar, Arpan Kumar [VerfasserIn]; Patre, Smruti [VerfasserIn]; Gupta, Shivam [VerfasserIn] imprint: 2024 Published in: Journal of business research ; 180(2024) vom: Juli, Artikel-ID 114737, Seite 1-18 Language: English DOI: 10.1016/j.jbusres.2024.114737 ISSN: 0148-2963 Identifier: Keywords: Chatbots ; Elaboration Likelihood Model ; Generative Artificial Intelligence (AI) ; Online Shopping ; Status Quo Bias Theory ; Trust ; Aufsatz in Zeitschrift Origination: Footnote: Access State: Open Access