• Media type: E-Article
  • Title: The Behavioral Consequences of Regret, Anger, and Frustration in Service Settings
  • Contributor: Le, Angelina Nhat Hanh; Ho, Huong Xuan
  • Published: Informa UK Limited, 2020
  • Published in: Journal of Global Marketing, 33 (2020) 2, Seite 84-102
  • Language: English
  • DOI: 10.1080/08911762.2019.1628330
  • ISSN: 0891-1762; 1528-6975
  • Keywords: Marketing ; Business and International Management
  • Origination:
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