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O'Connor, Patrick D. T.

Quality: From Customer Needs to Customer Satisfaction, (second edition), Bo Bergman and Bengt Klefsjo, Studentlitteratur, Lund, Sweden (www.studentlitteratur.se), 2003, 606 pages, SEK 100 and Six Sigma: The Pragmatic Approach, (second edition), Kjell Magnusson, Dag Kroslid and Bo Bergman, Studentlitteratur, Lund, Sweden (www.studentlitteratur.se), 2003, 478 pages, SEK 100

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  • Media type: E-Article
  • Title: Quality: From Customer Needs to Customer Satisfaction, (second edition), Bo Bergman and Bengt Klefsjo, Studentlitteratur, Lund, Sweden (www.studentlitteratur.se), 2003, 606 pages, SEK 100 and Six Sigma: The Pragmatic Approach, (second edition), Kjell Magnusson, Dag Kroslid and Bo Bergman, Studentlitteratur, Lund, Sweden (www.studentlitteratur.se), 2003, 478 pages, SEK 100
  • Contributor: O'Connor, Patrick D. T.
  • imprint: Wiley, 2004
  • Published in: Quality and Reliability Engineering International
  • Language: English
  • DOI: 10.1002/qre.622
  • ISSN: 0748-8017; 1099-1638
  • Keywords: Management Science and Operations Research ; Safety, Risk, Reliability and Quality
  • Origination:
  • Footnote: