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Waheduzzaman, Wahed; Miah, Shah J.

Readiness assessment of e-government: a developing country perspective

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  • Media type: E-Article
  • Title: Readiness assessment of e-government: a developing country perspective
  • Contributor: Waheduzzaman, Wahed; Miah, Shah J.
  • imprint: Emerald, 2015
  • Published in: Transforming Government: People, Process and Policy, 9 (2015) 4, Seite 498-516
  • Language: English
  • DOI: 10.1108/tg-05-2014-0018
  • ISSN: 1750-6166
  • Keywords: Information Systems and Management ; Computer Science Applications ; Public Administration
  • Origination:
  • Footnote:
  • Description: <jats:sec> <jats:title content-type="abstract-heading">Purpose</jats:title> <jats:p> – This study aims to describe an assessment methodology of e-Government readiness through an empirical study that investigates collaborative needs in operating effective governance at root-level public service delivery in a developing country context. Broader methodology that accommodates collective functions of the government should be used while assessing the readiness of e-Government implementation. </jats:p> </jats:sec> <jats:sec> <jats:title content-type="abstract-heading">Design/methodology/approach</jats:title> <jats:p> – The study is based on interview data collected from a total of 13 government officials, 21 elected representatives and 106 targeted citizens in the local government of Bangladesh. </jats:p> </jats:sec> <jats:sec> <jats:title content-type="abstract-heading">Findings</jats:title> <jats:p> – Through a qualitative case study, this paper empirically investigated a proposition of e-Government readiness within local government cases. The findings of the study may help rectify existing assessment methodologies in e-Government implementation. </jats:p> </jats:sec> <jats:sec> <jats:title content-type="abstract-heading">Research limitations/implications</jats:title> <jats:p> – The data analysis used a collaborative perspective subjectively rather than focusing on the objective manner to capture technological aspects. </jats:p> </jats:sec> <jats:sec> <jats:title content-type="abstract-heading">Practical implications</jats:title> <jats:p> – This finding could benefit various e-Government initiatives in developing countries, especially for addressing critical collaborative needs of e-Government implementation. </jats:p> </jats:sec> <jats:sec> <jats:title content-type="abstract-heading">Social implications</jats:title> <jats:p> – The findings of the paper represent social perspectives of new e-Government system implementation. </jats:p> </jats:sec> <jats:sec> <jats:title content-type="abstract-heading">Originality/value</jats:title> <jats:p> – The study proposed a holistic methodology of e-Government readiness assessment that can broaden existing assessment methodologies.</jats:p> </jats:sec>