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Medientyp:
E-Artikel
Titel:
Readiness assessment of e-government: a developing country perspective
Beteiligte:
Waheduzzaman, Wahed;
Miah, Shah J.
Erschienen:
Emerald, 2015
Erschienen in:
Transforming Government: People, Process and Policy, 9 (2015) 4, Seite 498-516
Sprache:
Englisch
DOI:
10.1108/tg-05-2014-0018
ISSN:
1750-6166
Entstehung:
Anmerkungen:
Beschreibung:
Purpose– This study aims to describe an assessment methodology of e-Government readiness through an empirical study that investigates collaborative needs in operating effective governance at root-level public service delivery in a developing country context. Broader methodology that accommodates collective functions of the government should be used while assessing the readiness of e-Government implementation.Design/methodology/approach– The study is based on interview data collected from a total of 13 government officials, 21 elected representatives and 106 targeted citizens in the local government of Bangladesh.Findings– Through a qualitative case study, this paper empirically investigated a proposition of e-Government readiness within local government cases. The findings of the study may help rectify existing assessment methodologies in e-Government implementation.Research limitations/implications– The data analysis used a collaborative perspective subjectively rather than focusing on the objective manner to capture technological aspects.Practical implications– This finding could benefit various e-Government initiatives in developing countries, especially for addressing critical collaborative needs of e-Government implementation.Social implications– The findings of the paper represent social perspectives of new e-Government system implementation.Originality/value– The study proposed a holistic methodology of e-Government readiness assessment that can broaden existing assessment methodologies.